Frequently Asked Questions
Find answers about online casinos, bonuses, and responsible gambling.
Casino Safety & Licensing
Yes. Every casino holds full UKGC licensing and uses advanced security to protect your information. We only recommend operators that meet strict compliance standards.
Visit the UK Gambling Commission website and check their public registry. All licensed operators must display their license number on their website.
Reputable casinos use SSL encryption, secure payment systems, and strong data protection. They also provide responsible gambling tools and undergo regular audits by independent testing agencies.
Bonuses & Promotions
Choose a casino, create your account, and make your first deposit. Your bonus credits automatically per the casino's terms. Always check bonus conditions first.
A wagering requirement is how many times you must bet your bonus before withdrawing winnings. For example, a 35x requirement on a £100 bonus means you need to wager £3,500 before cashing out.
Yes. Some casinos offer no-wagering bonuses, like PlayOJO. These allow immediate withdrawal of winnings without meeting wagering requirements, making them very popular with players.
Payments & Banking
Featured casinos accept Visa, Mastercard, PayPal, Skrill, Neteller, bank transfers, and more. Some accept cryptocurrencies like Bitcoin.
E-wallets process within 24 hours. Bank transfers take 3-5 business days. Most casinos process withdrawals within 1-3 business days.
Most casinos require a minimum deposit of £10, though this varies. Some may set higher minimums for specific payment methods or bonus eligibility.
Games & Software
All casinos are mobile-optimized via responsive websites or dedicated apps. Access the same games and features on smartphones and tablets.
Online casinos offer various game types including slots, table games (blackjack, roulette, poker), live dealer games, bingo, and scratch cards. Most platforms feature hundreds or thousands of games from top software providers.
Yes. All games at licensed UK casinos use Random Number Generators (RNGs) that are regularly tested and certified by independent labs like eCOGRA, iTech Labs, or GLI.
Responsible Gambling
If you're struggling with gambling, contact support services like GamCare (0808 8020 133), BeGambleAware, or Gamblers Anonymous for professional help. Support is available 24/7.
Casinos offer various tools including deposit limits, time limits, self-exclusion, reality checks, and account activity reports. You can also use GAMSTOP to self-exclude from all UK licensed operators.
Set daily, weekly, or monthly deposit limits through your casino account settings. These limits help you stay in control and can be changed or removed after a waiting period.
General Questions
We research and evaluate each casino based on licensing, security, games, support, payments, bonuses, and player experience. Only top-quality operators get our recommendations.
Yes, we may earn commissions from casinos when users sign up through our links. This doesn't affect our reviews or recommendations, which are based on objective criteria and thorough evaluation.
Most casinos offer 24/7 customer support via live chat, email, and phone. You can also contact us through our contact page if you need help with our recommendations.
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